SyncoLink
Software Architect & Full-Stack Developer
(November 2024 - November 2025) / Calgary, AB
Overview
Contributed to the technical vision and development for SyncoLink, an AI-based SaaS offering for the commercial market. I designed and implemented the entire architecture for the custom AI-based voice interface and chatbots, along with a scalable and secure backend, while also managing the product development process.
Details
Infrastructure & Backend
I designed and led the implementation of the underlying infrastructure for the platform's primary functionality on AWS, utilizing EC2 for services that are always on and Lambda for event-based data analysis.
AI Voice Agent & Chatbot
Designed an intelligent voice agent by integrating the Twilio Voice API with a custom AI engine using text-to-speech and speech-to-text algorithms from Eleven Labs and Cartesia to create a natural conversational experience without lag.
Created an in-house, fully integrated chatbot from the ground up to facilitate multi-channel communication and automate scheduling for appointments and client inquiries.
Calendar & Scheduling System
Designed and implemented a custom real time calendar and scheduling system from scratch, which served as the core of the platform's booking functionality.
Orchestrated the integration of Google Cloud Platform APIs, implementing two way synchronization with the Google Calendar API, auto generated meetings with Google Meet, and secure sign in functionality via Google Authentication (OAuth 2.0).
Commercialization Layer
Architected the commercialization layer, utilizing the Stripe Payment API for subscription payments and Supabase for multi tenant data isolation and authentication.
Quality Assurance
Established a QA process utilizing both black box and white box testing techniques to verify functionality and code, ensuring platform stability and reliability.
Technologies Used
